EGRMGMT 514
Negotiations and Consultative Selling in Technology
Katharine M. Amato
Description from DukeHub
Skills in negotiations and consultative selling are required. From making a decision that affects internal operations, presenting a proposal to one's boss, or closing a sale with a major client, it is vital to have a strong set of skills to achieve our objectives. Focusing on two primary areas of influence and communication within business, negotiations and consultative selling (working collaboratively with others to effectively meet customer needs), this course covers the structured processes, theoretical constructs, and practical applications required to understand a complex situation and develop the negotiation or sales process most needed for value creation and goal attainment.
Skills
- negotiationdescription: "negotiations" and 2 more
AI-resilient: 2 of 5
- No: Physical, lab or field work
- Yes: Live work with people · "negotiations"
- Yes: Judgment someone is accountable for · "negotiations"
- No: A craft you practice with your hands or body
- No: Small, in-person format
The checks lean on Microsoft Research, Working with AI (2025), which found generative AI applies least to physical work and hands-on work with people. A signal, not a promise. How the score works
More in EGRMGMT
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- Residency 3 - Conclusion and Graduation EGRMGMT 506
- Cohort 2 EGRMGMT 510-02
- Cohort 4 EGRMGMT 510-04
- Product Management in High-Tech Companies EGRMGMT 512
- Cohorts 1 & 3 EGRMGMT 520-13