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Unofficial and not affiliated with Duke. A snapshot of classes that were open on 22 Oct 2026. Seats change daily, so confirm in DukeHub before you plan around anything.

Courses / Fuqua / QM

QM 820QB

Operations Management

Pranab Majumder

Description from DukeHub

Understand and improve business processes, such as capacity planning, scheduling, queueing analysis, inventory analysis, and lean and six-sigma program implementation, through data analysis. Technology has enhanced the way that the data generated in these processes is collected and assessed to make more effective decisions. This course is for MSQM: Business Analytics students.

Skills

AI-resilient: 1 of 5

  • No: Physical, lab or field work
  • No: Live work with people
  • Yes: Judgment someone is accountable for · "decisions"
  • No: A craft you practice with your hands or body
  • No: Small, in-person format

The checks lean on Microsoft Research, Working with AI (2025), which found generative AI applies least to physical work and hands-on work with people. A signal, not a promise. How the score works

More in QM

All QM courses · All of Fuqua